Privacy Policy
Last updated: 1 September 2026. This policy explains how Caiman Ecommerce collects, uses, and protects your personal information.
1. Information We Collect
We collect information you provide directly, such as your name, email, company, and message when you contact us or request an audit. We may also collect limited analytics data about how you use our website, such as pages visited and device type.
2. How We Use Your Information
We use your information to respond to enquiries, deliver requested services, send relevant updates where you have opted in, and improve our website and offerings. We do not sell your personal data to third parties.
3. Legal Basis
Where required by applicable data protection law (including the UK GDPR), we process your personal data on the basis of your consent, the performance of a contract, or our legitimate interests in operating our business.
4. Data Sharing
We may share your information with trusted service providers who help us run our business (such as analytics and email tools), under appropriate confidentiality and data protection terms. We only share what is necessary for them to perform their function.
5. Data Retention
We keep your personal data only for as long as needed to fulfil the purpose it was collected for, comply with legal obligations, or resolve disputes. After that, we securely delete or anonymise it.
6. Your Rights
You have the right to access, correct, delete, or restrict the use of your personal data, and to object to or withdraw consent for processing. To exercise any of these rights, contact us using the details below.
7. Cookies
Our website may use cookies and similar technologies to improve functionality and understand usage. You can control cookies through your browser settings. Disabling them may affect some features of the site.
8. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
9. International Transfers
As we operate across markets, your data may be processed outside your home country. Where this happens, we ensure appropriate safeguards are in place to protect your information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted here with an updated date. We encourage you to review it periodically.
Want to exercise your data rights?
Email us and we will handle your request in line with this policy and applicable law.
Contact Us